Shipping & Delivery Policy
Thank you for choosing our store. We are committed to providing you with the best products and customer service. Below are the terms and conditions that constitute our shipping and delivery policy.
Shipment Processing Time
All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. We will contact you via email or telephone if there is a significant delay in the shipment of your order.
Our store is not liable for any products damaged or lost during shipping. If you did not receive your order or it arrived damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays may occasionally occur.
Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.
Signature Requirement
Our store does not require a signature for your order's delivery. Please note that we are not responsible for any lost or stolen packages confirmed as delivered by the carrier.
Customs, Duties and Taxes
Our store is not responsible for customs charges and taxes on your order. All fees imposed during or after shipping are the customer's responsibility (tariffs, taxes, etc.).
Damage
Our store is not liable for any products damaged or lost during shipping. If you did not receive your order or it arrived damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
RETURN, CANCELLATION & REFUND POLICY
For more information, please review our policy at Return, Cancellation & Refund Policy.